Terms & Conditions

Last updated: June 2026

Services

Property Flash provides property photography, floor plan production, drone photography, walkthrough video, and EPC assessment services to estate agents and property owners across West Yorkshire.

Bookings

Bookings are confirmed once you receive a calendar confirmation from Cal.com. We reserve the right to refuse or reschedule a booking with reasonable notice.

Cancellations & rescheduling

  • Cancellations or reschedules with more than 24 hours notice: no charge.
  • Cancellations within 24 hours: a cancellation fee of 50% of the agreed shoot price may apply.
  • If we cancel due to circumstances on our side (equipment failure, illness), no charge is made and we will rebook at the earliest opportunity.

Payment

Invoices are issued on completion of the shoot. Payment is due within 7 days unless a separate agency agreement is in place. We reserve the right to withhold final image files until payment is received.

Image usage

On full payment, you are granted a licence to use the delivered images for the purpose of marketing the property. Property Flash retains the right to use images in our portfolio and marketing materials unless agreed otherwise in writing.

EPC assessments

EPC assessments are carried out by a qualified Elmhurst-accredited assessor. Certificates are lodged on the national register. We are not liable for delays caused by incomplete access to the property.

Liability

Our liability is limited to the value of the services paid for. We are not liable for indirect losses including lost sales or marketing delays. We are not liable for damage to property caused by pre-existing conditions.

Governing law

These terms are governed by the laws of England and Wales.

Contact

hello@propertyflash.co.uk | 07776 130 735